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Your Sailia booking page is where customers browse activities, select sessions, and complete their purchase online. Every booking flows into a shared order system that tracks payment status, attendee details, and any add-ons.

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How online booking works

1

Customer browses activities

Customers visit your booking page and see all published activities with available dates, times, and prices.
2

Customer selects a session

They choose a specific date and time slot. Sailia shows real-time availability so customers only see sessions with open spots.
3

Customer adds details

They enter attendee information, select any add-ons, and complete any required waivers.
4

Customer completes payment

Payment is processed through Stripe. Once payment succeeds, the booking is confirmed and the customer receives a confirmation email.

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Booking page

Your booking page is automatically generated from your published activities. It includes:
  • Activity listings with descriptions, images, and pricing
  • Calendar view showing available dates and times
  • Real-time availability that updates as bookings are made
  • Mobile-friendly layout that works on any device
Share your booking page link on your website, social media, and email campaigns to drive online reservations.

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Managing bookings

All bookings — whether made online or through the POS — appear in your bookings dashboard. From here you can:
  • View booking details, attendee information, and payment status
  • Add or remove attendees from a session
  • Process refunds for cancelled bookings
  • Resend confirmation emails
  • Check attendee waiver completion status

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Basket and checkout

When a customer adds items to their basket, Sailia tracks the basket contents in real time. A single basket can contain: Customers can apply discount codes at checkout. If a discount is set to auto-apply, it is added automatically without entering a code.
Gift cards can also be redeemed at checkout to cover part or all of the order total.

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Confirmation and notifications

After a successful booking:
  1. The customer receives a confirmation email with booking details.
  2. The booking appears in your dashboard with a confirmed status.
  3. Assigned staff see the booking on their schedule.
  4. If workflows are configured, any automated follow-up emails are queued.

Point of sale

Process walk-in bookings and sales in person.

Discount codes

Create promotions and special offers for your bookings.